Knowledgebase: Account Management
Billing: Update Credit Card Details
Posted by Ryan Munsch on 19 January 2011 01:19 AM
ITSolutionsNow

Applicable To

The article applies to all IT Solutions Now hosted customers.

Prerequisites

Any active hosted service.

Summary

This procedure will demonstrate how to access and update the credit card information in the billing control panel.

Configuration Steps


1. In a web browser navigate to the ITSolutionsNow account management website: https://client.exchangemailhosting.com


2. Login using the account management credentials created during account sign up.


Please note these credentials are not the same used to access email, and are unique to the client space. To request credentials either click the, Forgot Password, link or email support@itsolutionsnow.com with the account holder name, domain name, and last four digits of the billing credit card.


3. After a successful login, the browser will redirect to the account home page. From the left of the home page click My Details.


4. Next click, Change Credit Card Details, to arrive at the Credit Card Details page.


5. Credit Cards may be added, removed and modified from this page. Only one Credit Card is allowed, therefore any new credit card information entered will replace the current information stored in our system.


 

Common Questions That Apply To This Article

How do I add a Credit Card? How do I change my Credit Card?

What Is Next?

Add Hosted Services,

Change Password,

Create An Account Contact.

Keywords

Billing, Card, Change, Credit, Details, Information, Update
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